Thursday, October 11, 2012

What is SEO Today?


by John Eberhard

SEO stands for Search Engine Optimization. It is basically what you do to make a web site rank better on search engines and therefore get more traffic. Getting more traffic to a web site is the goal of SEO.

There are two parts to SEO, called "on-page optimization" and "off-page optimization." On-page optimization is what you specifically do to a web page to make it able to rank better.

Off-page optimization is where you build up links to a web site coming from other web sites. If a web site owner has not done any type of link building, a typical web site will have anywhere from a couple hundred to a couple thousand links. To compete properly you should have links into the tens of thousands.

Google has stated that the number of links coming to your web site is its most important criteria for determining how high to rank the site. And the number of links that you need is determined by how many your competitors have.

Both on-page and off-page optimization are vital in order to achieve the goal of SEO which is increased traffic to the site.

On-Page Optimization

On-page optimization consists of:

a. Doing keyword research to determine the best keywords to target. You need to find keywords that have good traffic, but a relatively low number of competing sites. You generally want to stay away from single word keywords, as these will tend to have competing sites into the millions, so you'll never be able to rank well for those keywords. Plus multiple word keyword phrases (often called "long tail keywords") tend to be more detailed and are usually the keywords people tend to type in when they are actually ready to buy something.

b. Selecting three primary keywords for each page of your site, based on relevance to the page, high traffic and low competing sites.

c. Writing custom titles and descriptions for each page of your site, utilizing the primary keywords for that page. These are the titles (underlined in blue) and descriptions that appear on a search engine when your listing appears in response to a search.

d. Put the titles and descriptions onto the website in the appropriate places, and use the keywords in any other appropriate places.

This process used to be just called SEO, but in the past two years the term SEO has been expanded to include link building. So that's how the term "on-page optimization" was created by some bright chap.

Off-Page Optimization - Link Building

Link building is the process whereby you build up the number of links leading to your site coming from other sites.

In the past, the owner of a site used to email other site owners and ask to trade links, i.e. "I'll link to your site if you link to mine." This is called reciprocal linking and is not done much any more because Google discounted the value of it about four years ago. But some SEO consultants still do it, much to my amazement.

It is best to create what are called one-way inbound links today. The best ways I have found to do this are:

a. Write articles and submit these to article directories. This is the most successful way to get volume links.

b. Write press releases and submit these to multiple online PR sites.

c. Create multiple blogs and post the articles and releases from "a" and "b" above to all the blogs.

A link building program should be continued for at least 6-12 months.

Let's talk about volume for a minute. A successful link building program should be able to create 500+ links per month.

A few months I read an article by a well known Internet marketing lady, and she said she was testing three link building services. After a month the top one had gotten her 38 links. I practically fell over dead. If we got a client only 38 links in a month, I would assume we forgot to show up. You need thousands of links so 38 per month is not going to cut it.

In the past year and a half, we have heard a lot about the Google Panda update, and then the Google penguin update. Panda was in the spring of 2011, and penguin was in February of this year. What's this all about?

Well the deal with Google is that they have a system of ranking web sites and they try to make that work well for users. And over the years a lot of web site owners have used various methods to try to make their web sites rank higher. Because higher ranking means more people will see your listing and visit your site.

Google has branded a lot of these methods as "unethical" and maybe some of them are. But I think in their zeal they have adopted an attitude whereby they don't really want anyone to be able to be "cause" over their rankings. In other words, they have arrived at a point where they don't really want you to be able to do anything that positively affects your rankings.

And this includes SEO consultants. Google occasionally tries to make it appear like they are working with SEO consultants and all, but ultimately they don't really want SEO's to be able to do their jobs. It just makes more work for them. I've written about this before and hopefully won't belabor the point too much here.

But the upshot of all this is that supposedly the Google Panda update was designed to hurt or penalize the activity of using article directories. And supposedly the Google Penguin update was designed to hurt the activity of creating what are called "anchor text" links, where you get a link from some site linking to yours, and the words that are linked are a popular keyword.

We have been hearing for years that the best possible type of link you could get to your site was an anchor text link, i.e. a keyword linked to your site. So now Google thinks "Oh my gosh, we gotta do away with that!" Supposedly now you are only supposed to have a certain percentage of your links be anchor text, because anything over that indicates an "unnatural link pattern." I mean, you couldn't make this stuff up.

I say "supposedly," because I have continued submitting client articles to article directories for the past year and half, carefully monitoring results. And I can see absolutely NO negative affect from doing so over that period of time.

And when I learned about Penguin, I checked my client accounts and found that the percentages were OK. In other words, the percentage of "anchor text" links were not above the arbitrarily offending level.

Sometimes I think that Google says that they are doing something in the update, but it's actually just a threat and they don't really do it. One effect of the Panda update is that the number of article directory sites has decreased a lot, which is a shame because they are a great way to create volume links.

I have recently written some articles on SEO case histories, showing significant increases in traffic due to an SEO program. Doing an SEO program and sticking with it over a year will get your excellent results.

 

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Tuesday, September 25, 2012

Getting Survey Data Inexpensively Online

By John Eberhard

It’s important to know what your target public needs and wants before launching expensive promotion to that public.

But it’s often hard to impossible for small businesses to be able to hire a market research company to do surveys for them. So I’m going to tell you how you can get survey data inexpensively online.

Email Survey

The first inexpensive way to get survey data is to send out a bulk email asking people to fill out your survey.

The first thing that makes it possible to do this is that you have to have access to an email list of your target public. For instance, if you are a home improvement company, your target public is homeowners in your geographical area. So you have to get an email list of them. If your business does consulting to dentists, you have to get an email list of dentists. Bear in mind that only a small percentage will fill out your survey, so you have to plan on a list of thousands of names.

Next, you have to offer the person something of value in order to do the survey. It would be nice if you didn’t have to do this, but I can tell you that in this day and age you have to offer the person something. What kinds of things?

  1. Starbucks Card: I have had success doing this type of survey, on professionals, by offering them a $5 Starbucks card. Depending on who you are surveying, a $5 or $10 gift card from Starbucks or some other place will probably work great. Of course if you offer some tangible item like that you have to make sure you get the person’s street address.
  2. Fancy Pens: When I worked at an insurance claims company several years ago, we had fancy metal pens made with the company name on them. Then we sent out an email to claims examiners asking them to fill out the survey and including a picture of the cool pen we were offering in the email. That worked great. And friends who still work at that company tell me that they now use glow pens, i.e. pens that light up, and that that works great.

You can get creative and think of other things to offer. But if you think about it, if you can get a survey done for $5 to $10, that’s a pretty cheap survey, much cheaper than if you hired a professional surveyor to call people. And in the last 20 years, it has gotten harder and harder to get people on the phone in general, and professionals or high level executives in particular.

There is one other cost to think about and that is the email list. Unless you have been in business a long time and already have a large email list of clients and/or prospects, you will have to spend some money to get an email list. Some companies will sell you the email list outright, but that is rare. Most email companies will rent you the list, and you send your email to them and they will send it out for you.

You have to have a link in your email to the page where people will land and fill out your survey form. There are several companies that let you set up an account and then run online surveys on their system. Survey Monkey is one. One limitation with these services is basically your survey has to be mostly multiple choice questions. The plus is that for the multiple choice questions, the service automatically tabulates them for you.

I like to just put my questions into a form page on my web site and send people them there. Then the results get emailed to me and I tabulate them.

Email surveys are a great way to get survey information inexpensively. In a future article I’ll other ways to get market research information online.

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Wednesday, September 19, 2012

More Client Case Histories

By John Eberhard

In writing monthly reports for several clients recently I was able to see the results of our marketing their web sites over a period of time.

Client A
Tree Nursery, Northwest US
Designed a new web site for the company in February, 2011, did search engine optimization on the new site, then set up a Google AdWords account for them, and began a medium heavy link building program. The purpose of the link building program was to get them to rank highly on search engines for their targeted keywords, thus increasing their site traffic.

Current Keyword Ranking:
Keywords with #1 position: 4
Top ten ranking keywords: 24
Top 20 ranking keywords: 53
Top 100 ranking keywords: 121
Top 500 ranking keywords: 164

Current links to site: 15,700

Here’s a comparison of their site traffic this year compared to last year.

Month

2011 Visits

2012 Visits

April

4761

8175

May

3483

8071

June

1966

5786

July

3729

5297

August

3859

5,559

TOTALS

17,798

32,888

 

Client B
Editor for Authors, Texas
This client came to me in August 2010 and wanted search engine optimization done on her web site. We did the SEO and then began a medium program of link building. In the summer of 2011 we added social media marketing.

Current Keyword Ranking:
Keywords with #1 position: 12
Top ten ranking keywords: 19
Top 20 ranking keywords: 26
Top 100 ranking keywords: 35
Top 500 ranking keywords: 42

Current links to site: 14,100

Twitter followers: 5,198

Here’s a comparison of this client’s traffic from 2011 to 2012. Note that in May 2012 we had problems with Google Analytics and did not get an accurate count. Note most months in 2012 are double or more of the traffic from 2011.

Months 2011

Visits

Page Views

Months 2012

Visits

Page Views

 

 

 

 

 

 

Jan  11

316

901

Jan 12

650

1,249

Feb  11

239

759

Feb 12

551

1,288

Mar  11

248

562

Mar 12

703

1,474

Apr  11

189

524

Apr 12

679

1,322

May 11

283

757

May 12

314

838

Jun 11

294

655

June 12

556

1,098

Jul 11

246

617

July 12

684

1,476

Aug 11

298

806

Aug 12

715

1,591

 

 

 

 

 

 

TOTALS

2,113

5,581

TOTALS

4,852

10,336

 

Client C
Home Improvement Company, Southern California
This company came to us in August 2009. They wanted search engine optimization for their site, and we started managing their Google Adwords campaigns, and started a heavy link building program which we have continued for three years. We also started a blog for them separate from their main site.

Current Keyword Ranking:
Keywords with #1 position: 7
Top ten ranking keywords: 20
Top 20 ranking keywords: 32
Top 100 ranking keywords: 85
Top 500 ranking keywords: 103

Current links to site: 19,100

Twitter followers: 3,804

Here is a comparison of web traffic for the first six months we worked with the client compared to the last six months. The most recent traffic includes traffic to their blog.

Months 2011

Visits

Page Views

Months 2012

Visits

Page Views

July 09

877

3364

Mar 12

1689

3349

Aug 09

953

3268

Apr 12

1755

3821

Sept 09

978

2792

May 12

1513

3107

Oct 09

1020

2881

June 12

1477

2909

Nov 09

983

3000

July 12

1788

3484

Dec 09

730

2112

Aug 12

1462

3022

 

 

 

 

 

 

TOTALS

5,541

17,417

TOTALS

9,684

19,692

 

Summary

SEO, link building and social media marketing are extremely effective in building traffic to a web site. But it takes time and you have to be willing to stick with a program.

 

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Wednesday, September 5, 2012

Impact on Facebook

by John Eberhard

Social media sites are constantly evolving, partly because of the types of things that people post there. Facebook, the largest and most influential social media site, is no exception.

I am going to give you some tips on what types of things to post to Facebook when marketing some product or service, in order to get the most impact.

Facebook allows you a number of options in the types of things that you can post as a status update. You can post:

  • A text only message
  • A photo or graphic, including a text message about the graphic and if you like, a link to some other page on the Net
  • A photo album, i.e. a collection of photos, plus text commentary about each photo if desired
  • A link to some other page on the Net. Often, but not always, a small thumbnail of a photo from that page will get posted too. You can also include commentary about that link.
  • A video, so that the video will play on the Facebook page
  • An invitation to an event of some kind

Unfortunately, posting a text-only message on Facebook doesn’t have much impact any more. This is due to the heavy proliferation of people posting photos and graphics, often graphics with writing on them. With all this graphic content on Facebook, the text-only posts are getting sort of lost.

So if you want to post any content on Facebook to market your business, it needs to be graphic in content in order to break through the noise. Come up with some photo, video, or graphic that will promote your business. This is easier with some businesses than others. You may have to get creative and work on what type of graphic content would be right for your business.

And don’t use a tiny photo. Bear in mind that if someone clicks on the image, Facebook will enlarge it to take up almost the entire screen, with your text comment and any comments from others on the right hand side.

But I have sometimes seen people post some tiny photo, so when you click on it, the photo doesn’t get any bigger and is still tiny. As my wife’s old marketing boss used to say, use up some of that real estate. Plus, people now have the expectation that if they click they will see a larger version of the photo. Post a large photo, Facebook will reduce it for how it will appear in the news feed, and then when people click on it, it will appear larger. And a larger photo has what? More impact. That’s right.

I have recommended using Ping.fm, now Seesmic.com, and hooking up all your social media accounts to it, so you can post one thing and it goes out to all the different sites. The problem with this is that Seesmic.com is geared to Twitter, with the same limitations of text-only and a limit of 140 characters. So if you post via Seesmic, you will of course have a text-only post. Not that you can’t do that, but I think Facebook now merits special consideration and a custom posting just for Facebook, and of course, the use of photos or graphics.

And of course I’m talking about photos and graphics that promote your business, not cute photos of animals or feel-good sayings over a sunset.

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Wednesday, August 22, 2012

The Google Penguin Update

by John Eberhard

Periodically Google comes out with a major change in its algorithm, that then changes the way Google responds to people’s searches, and changes the way many web sites will rank. In other words, after a major algorithm update, your site may suddenly not rank as well for your major targeted keywords.

So fewer people will see your listing on Google, and fewer people will click on it and come to your site. Which would mean less traffic to your web site all of a sudden, potentially a lot less. For people who have spent years working on building up the traffic to their site, this can be quite upsetting.

Last year people were concerned about the Google Panda update that happened in May 2011. But the Google Penguin update (what’s next, Google Aardvark? Google Albatross? Google Komodo Dragon?) which came out in April 2012 has dwarfed concerns about the Panda update.

Quite simply Penguin is the most dramatic algorithm change in years. And some sites have been hit hard. If your site experienced a dramatic loss of traffic around the end of April of this year, you have likely been smacked by the Penguin.

Have You Been Gaming the System Again, You Naughty Boy/Girl?

The crux of the Penguin update has to do with search engine optimization, and specifically it has to do with links to your site.

The one thing that Google hates more than anything else in the whole wide world, is to feel that people are “gaming” their system. I have described elsewhere the silly logic that they have adopted, where they have based most of their ranking system on the number of links pointing to your site from other sites, but they don’t want you to do anything proactive to increase the number of links coming to your site.

You are supposed to just keep putting great content on your site, and people will see that and think it is so great that they will put a link to that content on some other site.

In my business I have opted for the road of (gasp!) proactively creating links to my site and clients’ sites.

So the Penguin update is essentially geared to detecting an “unnatural” link pattern, and penalizing sites where that pattern seems to indicate that we have been naughty boys and girls.

Types of Links

According to the makers of Market Samurai software, the Google Penguin update looks at all the links to your site, and puts them into three categories. Then if you have too many links of one type, your site is penalized. It’s all very arbitrary, but the general hope on their part is that they can stop people from doing all that pesky link building.

The three types of links are:

  • Brand links
  • Target links
  • Generic links

These links are based on the words on the page of someone else’s site that links to yours. When you have words on a site that are made into a link (usually underlined and in blue) that is called “anchor text.”

Brand Links: These are links where the word that is linked, i.e. underlined and in blue, is either simply a web address, or the name of your company or your product. In my case these would be http://www.realwebmarketing.net, or “Real Web Marketing Inc.”

Target Links: These are links where the words that are linked are a keyword phrase that you are targeting. In my case this would be things like “web design,” “search engine optimization,” or “pay per click advertising.” If these words were underlined in blue and linked to my site, on someone else’s site, those would be considered target links.

Generic Links: These are links where the words that are linked are some random or meaningless words, not your name and not some keyword. For example, “click here,” or “learn more.”

It used to be that we were told that keyword anchor text, or “Target Links” according to this new system, were the most valuable type of links that you could have. But now Google has decided that these are the bad boys of the link universe, and if 50% or more of your links fall into the category of Target Links, you are in trouble. Your site has possibly already been penalized, or soon will be.

The safe percentages that Market Samurai recommends are:

  • Brand links – 40%
  • Target links – 20%
  • Generic links – 40%

Luckily the link building program we have been doing for clients for years tends to produce the highest percentage of brand links, and a lot lower percentage of target links, so we are not particularly worried about this update.

We can do a check on anyone who is worried about their site and their links, especially if your site experienced a big dip in April.

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Tuesday, August 14, 2012

Generating Leads with a Web Site

by John Eberhard

Everyone who has a web site wants to generate leads with it. Sometimes the site isn’t doing anything. Sometimes it is generating some leads, but not enough. Sometimes it is generating a steady flow of leads, but the owner of the site wants to get more leads and at less cost.

How Much Traffic?

The first thing to put your attention on is the flow of traffic. How much traffic is the site getting? If you don’t know, the very first thing to do is to find out. Google offers a free service called Google Analytics, which will tell you how many people are visiting the site, where they are coming from, what pages they visited and so on. So if you don’t have a quality web statistics program on your site, the very first thing you should do is to install Google Analytics.

Generating Traffic

Here are all the various ways you can generate traffic to a web site:

  1. Pay per click advertising
  2. Getting organic traffic through search engine optimization (SEO) and link building
  3. Having a Google Maps / Google Places listing that is near the top
  4. Having listings on other business listing sites
  5. Social media marketing
  6. Blogging
  7. Video marketing on YouTube
  8. Having your web address on printed items such as brochures, business cards, fliers, direct mail, or ads

Pay Per Click: This is one of the best and fastest ways to generate traffic and leads from a web site, with Google AdWords, MSN Ad Center and Facebook ads. This works best for high ticket items because the cost is relatively high. I don’t usually recommend it unless you are able to spend $1,000 or more per month on your Google AdWords budget. Plus to compete well I recommend having an experienced person manage it for you. But for developing a steady stream of leads, pay per click is one of the best methods.

SEO and Link Building: This is where you get your web site to rank highly in search engines and so develop a steady stream of traffic. This is a great way to develop traffic, but it takes time (6-12 months) and doing it right is not cheap.

Google Maps: This is for local businesses where Google displays a map and 3-8 listings on the first page that correspond to the orange balloons on the map. This is much faster and less expensive than developing organic traffic. But with really competitive industries, it can still take several months.

Business Listing Sites: We put up listings on these types of sites as part of our Google Maps program. It’s a good way to get your business in front of people searching.

Social Media: This is probably the best way for a small business to generate traffic, especially if you don’t have any money to spend. But it is very effective for businesses at all levels. Larger businesses often pay others to generate friends, followers and connections for them, and sometimes to manage communications with the networks.

Blogging: Most people don’t understand that simply writing and posting content on your blog regularly will generate traffic. See my article on this.

Videos: Having one or more videos about your business, that explain what your business does and what benefits you offer, is a tremendous advantage in marketing. Prices have come down and are generally pretty affordable.

Printed Items: You should make sure that your web site address is printed on all of your printed items. People will often get some promo piece and then go to the web site for more information.

Conversions

OK, now you’re increasing the traffic to your site and you’re tracking how many people are coming. Now, how do you get them to contact you, by either calling or filling out some kind of form on the site? In web marketing we call that a “conversion.” We also call that a lead.

Well I have seen figures saying that the national average for web conversions is about 3%, meaning 3% of web visitors contact the web site owner and become a conversion. I have seen it be a lot more, and sometimes a lot less (like none). But the first thing that tells you is that if your site is only getting 50 visitors a month, you will be lucky to get one or two conversions.

One development in the last year or two in the direction of increasing conversions is that many marketers are putting a form in the sidebar on every page. Also put your phone number in a prominent position, either in the sidebar or the header at the top.

Another important consideration is what you are offering. You could offering a free consultation or free estimate, or some kind of discount. See my article on offers.

Another important consideration in increasing conversions is to make sure your web site is organized in a simple way and your navigational structure is easy.

If you get traffic to your site and make sure your site is well organized in such a way as to maximize conversions, you will increase your lead flow.

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Tuesday, August 7, 2012

Real Web Marketing Blog Categories

By John Eberhard

I have been writing a newsletter and blog article nearly every week for the last four years, and I was recently going through my blog and putting all the articles in categories. Blogs are organized in such a way that you can create categories for your articles, then assign each article to one or more categories.

Once you assign your articles to categories, the blog will display all the categories, you can click on one, then see all the articles that are in that category. It’s sort of a table of contents structure.

While I was doing this I was struck by how much material I had on all the various topics. And it occurred to me that probably most people, even those who follow my articles closely (and I occasionally meet people who say they keep all the newsletters and put them in a folder), have not been exposed to all of these articles.

So I decided to provide links to all of my blog categories. These can now also be seen on the sidebar of my website. The numbers next to each category show how many articles are in that category.

If you click on a category name the link will take you to that category and you will see all the titles plus a short excerpt from each article.

Enjoy!

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